At Aiden Explore, we aim to provide you with the best shopping experience, ensuring that your orders are delivered efficiently and promptly.
1. Order Processing
Once your order is placed, it will be processed within 1-3 days. You will receive a confirmation email once your order has been confirmed, and we will notify you when it is dispatched for delivery.
2. Shipping Method
We currently offer Cash on Delivery (COD) as the only payment method. You can expect to pay for your order in cash when it arrives at your specified delivery address.
3. Delivery Times
Delivery times may vary based on your location. Generally, orders will arrive within 1-3 days after dispatch, depending on your area. In some cases, delivery may take slightly longer due to local conditions, but we will notify you of any delays.
4. Shipping Charges
We offer free shipping for all orders. There are no additional shipping charges for deliveries within our service areas.
5. Shipping Restrictions
Currently, we only ship within select regions. If we are unable to fulfill your order due to location restrictions, we will notify you promptly and offer alternative solutions.
6. Delivery Address
Please ensure that the delivery address you provide is accurate and complete to avoid any delays or issues with your order. We cannot be responsible for orders delayed or undelivered due to incorrect or incomplete address information.
7. Order Tracking
Once your order has been dispatched, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.
8. Failed Deliveries
If the delivery is unsuccessful due to incorrect address information or failure to receive the package, you will be contacted for re-scheduling delivery. Additional shipping fees may apply for re-delivery in such cases.
9. Contact Information
For any shipping-related inquiries, please contact us at [email protected]. We are happy to assist you with any questions you may have regarding your order’s delivery status.